A friend who cares about you. I know how much your business means to you, and how passionate you are about it's success. You're kicking ass at what you do, but you're feeling like you aren't reaching the goals you set out. That is where I come in, to help you figure out what needs to be adjusted, so your customers have the best experience ever, and want to share it with the world!
What do you do, why do you do it, and who do you do it for! It seems simple, but really understanding what you offer, why you offer, and who you offer it too, really helps me get into your mind.
Who do you serve, and what do your current customers say about their experience? I conduct user testing to get into the minds of your customer. find out what they love, or what is missing from their experience.
Dive into what you're currently offering your customers; what is working? Find out what may not be working, and identify those pain points. This is about researching what actually needs help, and leaving what does not.
Together, we're going to take steps 1-3 and go through all of my research, and create a plan to change, develop or remove parts of your customers journey, to make it the best experience possible. The goal is to create a list, and work our way through together.
I know your sick of guessing and trying and spending money on things you don't know will work. We go through all the steps, and I create a document that clearly shares all my research, outlines what you need to invest in, and guide you on your next steps.
We'll also create a proper brand guide that you can share with your staff, future collaborators or freelancers.
Price is based on company size and customer base.
I believe everyone deserves to be free and comfortable to be themselves unapologetically.
I support all types of love, genders and colors. This is a safe and open place to create.